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Web Host Tutorial

Web Host Tutorial
Techie people try to make putting up a web site and getting a web host account sound hard and complicated.  It isn't.  This web host tutorial will tell you everything you need to know about getting a web host account including how to tell the good web hosts from the bad.  It's written in plain, everyday English and it's free! 
This web host tutorial consists of several sections.  If you are new to all this, you should probably take them in order.
1.  What is a Web Host?  This section explains what a web host is, the three things you need to have to put a web site on the internet and what you need to know about each.
2.  How to Choose a Good Web Host - this tutorial section tells you how to choose a good host and not get ripped off.
3.  How to Avoid Paying Too Much - this section cuts through all the techie jargon that web hosts bombard you with and and tells you what you really need to order and more importantly, what you don't.   
4.  Web Hosts I Like - since so many people have asked I've put up a section that tells the hosts I like and why I like them.
Why I Created this Site
I put this web host tutorial up because so many of my family and friends asked me questions about what they needed to know and the ones that didn't ask got ripped off (and didn't realize it!) or got stuck with a lousy host.  I wrote this for them and put it up on the net.  I hope you find it helpful too.   :-)
What is a Web Host?
A web host stores your web site and transmits it to the internet for you.  To put a web site on the internet you need three things: a domain name, a web site and a web host account. 
How it works is that your domain name points to your web host's server which is  where your site is physically housed.  When someone types in your domain name, the computer looks to the domain record to see where it should go to find your site.  It then goes there and gets it.  Here is what you should know:  

Domain Names
A domain name is your address on the web.  It's the information that customers type in to find your website.  It's what comes after the www. in www.domain.com  The domain name for this site is webhosttutorial.com. 
Don't buy your domain name from your web host.  A lot of web hosts will offer to sell you a domain name with your web host account or will suggest you transfer your domain to them.  Although it seems easier to keep them together, don't do it.  You should always keep your domain names with a domain name registrar. 
Why?  Because this way you will always control your domain name.  If you let your web host register your name for you, they control it.  If the host turns out to be lousy, you won't be able to go to another web host until your current web host releases your domain.  If you're leaving they have no incentive to release your domain name and some hosts drag their feet and keep it hostage.  I've heard some real horror stories of bad hosts taking weeks or months to release a domain name. 
If you have access to your domain account it will take you less than 5 minutes to change your domain name to a new host.  Basically, it's just a lot safer and less hassle to keep them separate.  Plus, you won't pay as much.  Web hosts mark up their domain prices.
The domain registrar I use is Act Now DomainsI think they are super.  They only charge $12.75 for 1 year domain registrations which is cheap, they have great customer service and they are really easy to use.  I have over 45 domain names and all of them are there. 
Please note:  it IS okay to keep your web hosting account with your domain registrar because you control your domain account.  Act Now Domains has really reliable web hosting and they are cheap so if you want to keep your hosting and domain together use them. 
Some web hosts give free domain names with their accounts - I strongly suggest that you do NOT get one this way.  I love free stuff, but a "free" domain can end up being bad news for you.  Some web hosts that give free domains retain ownership of the domain.  This means that if you don't like their service and want to go elsewhere you can't because you would be leaving your domain behind.  In other words, you're stuck. 
Other hosts that provide "free" domains will let you take the domain with you when you leave but you have to pay them for it.  The fees I've seen for this run anywhere from $35-$100.  In my opinion, it's just safer to buy the domain yourself from a registrar like Act Now Domains so that way no one can hold "your" domain hostage.
Building your Web Site
To build your web site you are going to need web site building software.  You will need to decide whether you want to use a web host's site builder or use your own.   Your choice will affect the web host you choose since some web hosts provide a web site builder and others don't.
I usually recommend that if you are new to web hosting or fairly new that you select a web host that has a site builder and use it.  The reason is that a software program like Front Page (the most popular site building program) is expensive and complicated to learn.  You can always move up to it later but it's hard to start out with it.
One thing to be aware of though - if you use the web host's site builder it's even more important than it normally is to make sure you go with a good host.  Since your site is built with your web host's software you won't be able to take it with you and make changes if your host turns out to be bad.
The web host I recommend with a site builder is iPowerWeb.  They are a great host and their site builder is really easy to use.  They only offer one package and it's loaded with a lot of free web site goodies.  Plus, they are cheap.     
Okay, now let's look at how to choose a good web host and avoid a lousy one.. 
How to Choose a Good Web Host 
It is very important that you choose a good web host.  Good doesn't mean expensive.  Good means reliable with great support.  If the host you choose doesn't have those two qualities, it's going to make your life miserable.  You are going to be really frustrated because your site is never up and your emails are never answered. 
You can save yourself a lot of hassle by just choosing a good web host from the start.  So, how can you tell if a web host is good or not?  After all, let's face it - they all look pretty much the same and seem like they know what they are doing, right?  
Well, there are a couple of ways.  The great thing is these are pretty much foolproof and will enable you to find out before you pay any money whether the host is good or lousy. 
What to Look For and What to Look Out For
1.   It is very important that the web host you choose provides fast, quality support.  If you have a problem with your web site you want help now, not in a day or two.  Some web hosts advertise 24/7 support, but only actually respond Monday-Friday.  To see how responsive your web host is send an e-mail to their support department and see how long it takes for them to get back to you.  If you send the e-mail on Saturday and they don't get back until Monday, that isn't good. 

2. Don't be fooled by a phone number.  Just because there is a phone number
on their web site doesn't mean someone will actually pick it up, especially on weekends.  If there is a phone number - call it after hours or on weekends and see if someone answers. 
If it goes to voice mail, leave a message and see how long it takes them to call you back.  In the voice mail message you leave don't tell them you want to host with them, say that you have a question on your account and just leave your number.  That way they will think you are a current customer not a potential one.
My first web host had a phone number and it's automated system placed you on hold.  No one EVER answered.  My web site went down on a Friday afternoon and I desperately needed it back up.  I called all weekend and was on hold for hours until I realized there was no one on the other end.  Although this happened several years ago, it still happens today.  Don't let it happen to you. 

3. Don't transfer control of your domain name to a web host.  Most web hosts will "suggest" that you transfer your domain name to them and make it seem like you have to transfer your domain to them in order for them to host your web site.  You don't.  Always keep your domain with your domain registrar.  That way you always have control over it and can easily switch to another host if the one you're with turns out to be bad.
Some web hosts insist that you transfer your domain to them and won't host your account unless you do.  These are becoming more rare, but if you come across one of these hosts, run.  Run fast.  The hassles you will have to go through if they are bad aren't worth any benefit they could possibly give you. 
It's definitely okay to keep your domain and hosting together if you are getting your hosting from a domain registrar, like Act Now Domains, because you retain control over all aspects of your domain account.  Always keep that control.
You can click here to see the web hosts I think are good on my Web Hosts I Like page.
Click here for the hosts I like or continue on to find out what account you should order once you have found a good web host.

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